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Notification groups

69 viewsUpdated 18/09/20261 min read

A notification group is a named audience subscribed to some or all of a project's tools. It is how somebody who is not assigned anything still hears what is going on.

This topic includes:

Create a group

  1. Open Project Admin → Notifications.
  2. Click Create notification group.
  3. Give it a title.
  4. Choose the Recipients: All Members, or any mix of individual members, roles and companies.
  5. Choose the Tools the group follows. Leave it empty and the group follows every tool on the project.
  6. Click Create.

Notification groups The groups on a project, with the tools each one follows.

A group must name somebody. One that reaches nobody would never fire, so Create stays disabled until an audience is chosen.

How a group changes who is told

A group only ever widens an audience. Everyone it reaches still passes through their own preferences, so:

  • Adding somebody to a group does not override a tool they have muted.
  • It does not turn on a channel they have switched off.
  • It cannot notify somebody about their own action.

Naming a role or a company selects the people on this project who match — not everyone in the account who happens to hold that role.

Tip: a group scoped to one tool is usually more useful than one following everything. "Commercial team → cost" keeps the quantity surveyors informed without sending them every photograph.

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