How can we help you?

How a SIDABuild project is put together, what the tools along the top do, and how to find your way to the screen you want. Start here if the product is new to you.

• How a project is organised
• Find your way around
• Sign in and your workspace

Creating a project, filling in its details, and the screens that describe the project as a whole — the dashboard, the activity log, and the workspace the project belongs to.

• Create a project
• Project settings
• The project dashboard

Publishing drawings, keeping track of which revision is current, and marking up a sheet so a question on site points at the right detail.

• About Sheets
• Publish sheets
• Work with versions

Raising, assigning and closing the work that needs putting right — from a snag on a site walk to a defect found at handover — and the categories, types and root causes that make the list worth reporting on.

• About Issues
• Create an issue
• Categories and types

Asking the design team a formal question, tracking who owes an answer, and closing the loop once one arrives.

• About RFIs
• Raise an RFI
• RFI types

Getting products, shop drawings and samples approved against the specification, and following each one through its review cycle.

• About Submittals
• Create a submittal
• The submittal review cycle

Loading the spec book into the project, reading a section on screen, and linking what is specified to what is being submitted and built.

• About Specifications
• Upload a specification book
• Read a specification section

Site photography that stays findable: albums, locations and tags, so a picture taken today can still be produced in evidence next year.

• About Photos
• Upload and organise photos

The project document store — folders, versions, and the recycle bin that gives you a second chance after a deletion.

• About Files
• Upload and organise files
• The recycle bin

Running a meeting series, writing the minutes as you go, and turning what was agreed into actions with a name and a date against them.

• About Meetings
• Schedule a meeting
• Minutes and action items

Checklists and permits built to your own template — daily site checks, pour records, permits to work — filled in on site and kept as a record.

• About Forms
• Build a form template
• Fill out a form

Formal letters and notices in and out of the project, kept as threads so the reply sits with the letter it answers.

• About Correspondence
• Send correspondence
• Correspondence types and status

Importing the programme, reading it as a Gantt, comparing a revision against the baseline, and seeing what is coming in the next few weeks.

• About Schedule
• Import the programme
• Read the Gantt

The register of what is being installed — plant, equipment and materials — from delivery through commissioning to handover.

• About Assets
• Register an asset
• Assets at handover

The breakdown of the building into levels, rooms and zones, and how naming it once makes every other tool filterable by where the work is.

• About Locations
• Build the location breakdown
• Use locations across the tools

Turning what is in the project into a document somebody can be sent: what each report contains, how to run one, and how to have it arrive on a schedule.

• About Reports
• Create a report
• Schedule and share reports

The budget, the contracts against it, the changes that move money, and the forecast of what the job will finish at.

• About Cost Management
• The budget
• Contracts and cost items

The read-across of the project: what the numbers in the other tools add up to, and which of them is worth worrying about this week.

• About Insight
• The risk reading
• The portfolio view

Sharing a defined slice of your project with another company that has its own SIDABuild project, without giving them the run of yours.

• About Bridge
• Share with another company
• Manage a connection

Who is on the project, what each of them can do, and how permissions are assembled from roles rather than set person by person.

• Add project members
• Roles and permissions
• Custom roles

Deciding what the product tells you about, how often, and through which channel — at project level, per tool, and per person.

• About notifications
• Per-tool settings
• Notification groups

Your own profile and preferences, the workspace the projects sit in, the plan it is on, and the add-ons connected to it.

• Your profile and preferences
• Billing and plans
• Integrations and add-ons

What to check when something is missing, refused or not behaving — most often a permission, a filter, or the wrong project being selected.

• I cannot see something
• Something was refused
• Nothing is arriving by email