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Categories and types

78 viewsUpdated 18/09/20261 min read

Issues are classified twice: a category for the broad kind of problem, and a type within it for the specific one. Reporting groups by both, so the taxonomy is what turns a list of issues into an answer.

This topic includes:

How the two levels work

A new project starts with a default taxonomy — categories such as Quality, Safety and Coordination, each with the types that belong under it. A type only means something inside its own category, so:

  • Choosing a Type without a Category is refused.
  • Changing the Category clears the Type, because the previous type does not belong under the new category.

Edit the taxonomy

  1. Open Issues and click Settings beside the title.
  2. Add, rename or deactivate categories and the types beneath them.

A new category or type is added at the end of its list, not sorted into the middle of the existing ones — so what you just created is where you left it.

Tip: deactivate rather than delete. Deactivating stops a type being offered on new issues while leaving the issues already classified under it intact, so historical reporting still works.

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